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Frequently Asked Questions

Q: Why is Jam 2005 & 2004 Song Book so cheap?
A:
Jam Song Book was created to compete with ABC Sing Book. Many teachers have requested a new book that addresses what the ABC Sing Book has failed to offer. It must still be a competitive price and over 1000 schools have found out, in this case, competition is good for teachers of music. The Jam 2004 Song Book and the Jam 2004 Triple CD Pack are great successes. Many are saying it is vastly superior to Sing. Jam 2005 will arrive in December 2004 and will marry with Jam 2004 as a complete music program for primary music.

Q: Is IJAM Music registers for GST in New Zealand?
A:
We are not yet registered for GST in New Zealand.

Q: Do you need to purchase the vocal or backing versions of these songs separately?
A:
No. Both the backing and vocal versions of all 8 songs are contained on the CD. There are also harmony versions for most songs on selected CDs.

Q: My CD doesn't seem to have any vocal versions, where are they?
A:
They are on there. We have put the backing versions on track 1 to 8 so you can get to them quicker in a performance situation. The vocal and harmony (if applicable) versions follow. The track numbers are listed on the CD surface and for your convenience on the lyrics sheets above each song.

Q: What are harmony tracks?
A:
Harmony tracks are extra tracks to help teach a group in your choir harmony to a given song. There can be one to four harmony tracks for one song. In each track, a specific harmony will be much louder than other vocals so that students can listen and follow the harmony. You can use the REPEAT button on your CD player to allow your students to sing one harmony over and over. Harmony tracks are included with most songs on selected CD’s. The selected CD's are usually in range we call Senior Choir. They include Senior Choir, Modern Choir, Harmony Choir and coming soon Pop Choir. These tittles are aimed at students in year 4 and above. We have also included harmony tracks on our two Christmas CD's and, coming soon, our Modern Christian Singer Series. 

Q: How long will it take to get my order?
A:
In Australia, all orders are send out overnight. The is the name of the courier service used, it may take a day or two longer in some areas. In the UK, we are finding Royal Mail very fast and most customers are getting there order the next day. If your order does not arrive promptly please call us. Some times when you send a fax your machine may not tell you that it was not successful.

Q: Can I purchase these products for myself?
A:
Yes. For personal orders we would like advance payment. You will still get our 100% satisfaction guarantee and can return the products if they are not what you require. We will refund the total invoiced price.

Q: Can these CD's only be used with choirs?
A:
No. We have, on average one CD in every school in Australia (and growing fast in the UK) and believe that a lot of them are being used by classroom teachers with their class for many uses. We have had teacher let us know that they love to use the songs for performances and assembly items.

Q: Can I photocopy the lyric sheets or make a copy of the CD?
A:
We would of course prefer that you didn't, but your local eduction department may have an agreement to allow you to make copies. As a teacher or a music specialist, it is your responsibility to be aware of your rights to copy and the legal limits. Your school will face heavy fines if you copy illegally any form of published music. Contact your district office for more details. You can purchase extra copies of a lyric sheet or sheet music if you have a large group of performers.

Q: With Maestro's Recorder & Band Music, which part plays the melody?
A:
Part one. To be more specific:
1 = Melody
2 = Accompaniment
3 = Lower accompaniment
4 = Harmony to the melody
5 = Bass line

See also List of all songs
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Contact Us
 Any enquiries: Kirsty, Jasmine or Drew - Customer Care Officers
 IJAM Music
 Private Box 303-351, North Harbour, Auckland  1300
 Free Phone: 0800 88 4526 (0800 88 IJAM)
 Fax all orders using your official school order
 form to free fax: 0800 88 4329 (0800 88 IFAX)
 E-mail: info@ijam.co.nz   
   Web: www.ijam.co.nz

 

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See also List of all songs
See also Frequently asked questions

We reserve the right to change prices at any time due to wholesale price fluctuations or print errors.
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